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Technology

Salesforce

Verdict
On the way out
The job
Client CRM
Last checked
November 7, 2026
Website
salesforce.com

When the client runs on it you still work in it, and agents can read and update it through connectors. But it is priced per seat for people clicking through screens, and investors have marked it down hard in 2026 over that model; do not move a small client onto it.

Salesforce is the leading corporate CRM, used by the majority of the Fortune 500.

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On the way out See where every tool stands

Sources

  • 29,000 Agentforce deals and a 30 per cent stock decline: Salesforce's AI paradox (The Next Web)
  • Salesforce forecast disappoints as SaaSpocalypse fears bite (ResultSense, May 2026)

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