Salesforce
- Verdict
- On the way out
- The job
- Client CRM
When the client runs on it you still work in it, and agents can read and update it through connectors. But it is priced per seat for people clicking through screens, and investors have marked it down hard in 2026 over that model; do not move a small client onto it.
Salesforce is the leading corporate CRM, used by the majority of the Fortune 500.